Keynote speaker Marie Connolly’s presentation and workshop focusing on resilience reinforcers are two events that are not to be missed. Dr Connolly’s keynote address Integrated Service Systems: A pathway toward a resilient organisation on Day Three of the Symposium addresses how, for an organisation to withstand the pressures inherent in any child welfare system, it needs to be clear about the ways in which components of an organisational practice system come together to build system resilience overall. This presentation discusses the development of an integrated service system aimed at strengthening organisation resilience across the following set of related components: The knowledge framework; the service model; the practice package; and the staffing design. Each of these components will be briefly described along with their contribution to organisational resilience.
Dr Connolly’s keynote address will be followed by a workshop titled Building integrated service systems and making them work. This workshop develops the components of the New Zealand integrated service system in greater depth. It considers the ways in which the development of the knowledge framework, service model and practice package in particular impacts on practitioner knowledge, confidence and resilience. It then explores some of the additional resilience reinforcers such as the creation of a strong operational policy platform, and the management of high profile case reviews and the media.
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3 International speakers have been confirmed!
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